Frequently Asked Question:
How to order?
Inquiry(inquiry)-----offer (offer)----confirm item no. and quantity and requirements--supply
proforma invoice---make the transfer----confirm payment-----start produce----delivery--get the goods---after service.
How to pay?
Beside Telegraphic Transfer,we also accept westernunion, money order, Paypal.
After confirm order ,what should we do?
Send us the T/T copy,Confirm mark, request of our Products(like color,plug,voltage)again.
What you request of commercial invoice?
How will my order ship?
We will ship your order using the fastest, safest, and most reliable method possible.Therefore,
we have established strong relationships with some of the best delivery companies worldwide.
Every product on our site has been carefully selected to ship by a particular shipping method in
order to provide you with an optimal delivery experience.
When your order ships, we will notify you via email. Included in your email will be
a sea-waybill / air-waybill / tracking number for your shipment. We encourage you to track your
cargos online or on the phone with the carrier. Most companies can provide an estimated delivery date.
Be sure to contact us if anything seems unusual with the progress of the shipment.
How about warranties?
All goods are covered by us warranties and/or guarantees for a period of 12 months.
We endeavor to get any warranty issues resolved with as little delay as possible. We can not
issue a refund for items found to be faulty, warranty replacements will be supplied.
Kase nor it's respective owners can assume no responsibility for misuse, incorrect fitment or application
by the consumer. Or consequential loss resulting from a product that may be faulty.
Kase will not accept responsibility for carriage costs incurred in returning goods or for any fitting/removal
costs involved in warranty items.
How many days for shipping of my order?
The shipping time according to which way we send such as air-transport or sea-transport or express courier, usually,
it will be take 3 to 6 days by express courier,5 to 10 days by air-cargos transport, and 13 to 30 days
by sea transport.
(Maritime Southeast Asia will be more short,Such as :From YT in China To Osaka in Japan need just about 5days).
I want some video see,where can i see the video about your products?